FAQs
1. What is HerSafety.pk?
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- HerSafety.pk is Pakistan’s first dedicated online store offering personal safety products designed especially for women. Our mission is to empower women with affordable, effective, and easy-to-use self-defense tools that provide peace of mind in daily life.
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2. What type of products do you sell?
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- We currently offer personal safety kits, pepper sprays, safety alarms, and related accessories. All our products are non-lethal, easy to carry, and designed for real-life use.
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3. Are these products legal in Pakistan?
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- Yes. Our products are classified as self-defense tools and are legally allowed for personal use in Pakistan. They are not considered firearms or lethal weapons.
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4. How can I place an order?
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- Visit our website HerSafety.pk
- Select the product you like
- Add it to cart and checkout
- Provide your shipping details and confirm your order
- We also provide Cash on Delivery (COD) for your convenience.
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5. How do I know if my order is confirmed?
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- Once you place an order, you’ll receive a confirmation SMS or WhatsApp message. Our team may also call you for verification.
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6. Do you deliver across Pakistan?
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- Yes, we ship to all major cities and towns in Pakistan including Lahore, Karachi, Islamabad, Faisalabad, Multan, Peshawar, Quetta, and many more.
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7. How long will delivery take?
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- Major cities: 2–3 working days
- Other areas: 3–5 working days
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8. Can I return a product if I don’t like it?
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- Yes, you can return or exchange products within 7 days of delivery provided they are unused and in original packaging. (See Return Policy for details.)
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9. What if I receive a defective or wrong product?
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- If you receive a damaged or incorrect item, please contact us immediately. We will arrange a free replacement or issue a refund.
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10. How can I contact customer support?
You can contact us anytime via:
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- WhatsApp: [Your Number]
- Email: hersafetypk@gmail.com
- Contact Form on our website
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